Privacy Policy

Lean CX Pty Ltd | ABN 57 652 499 226
Last Updated: March 6, 2026

1. Overview

Lean CX Pty Ltd (ABN 57 652 499 226) ("Lean CX", "we", "us", "our") is committed to protecting your privacy and handling personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

This Privacy Policy explains how we collect, use, disclose, and safeguard personal information through our website www.leancx.com.au.

If you are located in the European Union or United Kingdom, you may also have rights under the General Data Protection Regulation (GDPR). Where applicable, we will handle your personal information in a manner consistent with those obligations.

For any GDPR-related enquiries, please contact us at hello@leancx.com.au.

2. Personal Information We Collect

Information You Provide

We collect personal information when you:

This may include:

Automatically Collected Information

We may collect:

This information may be collected through cookies and analytics tools such as Google Analytics.

3. Purpose of Collection

We collect and use personal information to:

We do not sell or trade personal information.

4. Data Retention

We retain personal information only for as long as necessary to fulfil the purposes for which it was collected, or as required by law.

When personal information is no longer needed, we take reasonable steps to destroy or de-identify it securely.

5. Email Marketing and Communications

Lean CX complies with the Spam Act 2003 (Cth).

If you subscribe:

We may use third-party email service providers to manage communications. These providers may store data outside Australia.

6. Cookies and Analytics

Lean CX uses cookies and similar technologies to:

We use Google Analytics to understand how visitors interact with our website. Google Analytics collects data such as pages visited, time on site, and referral sources via first-party cookies.

This data is processed by Google and may be stored on servers outside Australia.

You can opt out of Google Analytics tracking by installing the Google Analytics Opt-Out Browser Add-on:
https://tools.google.com/dlpage/gaoptout

You can manage cookie preferences via your browser settings. Where required, we provide a cookie consent mechanism on our website.

7. Disclosure of Personal Information

We may disclose personal information to:

Some service providers may be located overseas. We take reasonable steps to ensure they comply with privacy obligations consistent with Australian law.

8. Data Security

We take reasonable steps to protect personal information from misuse, interference, loss, unauthorised access, modification, or disclosure.

9. Access and Correction

You may request access to or correction of personal information we hold about you by contacting:

suda@leancx.com.au

10. Complaints

If you believe we have breached the Australian Privacy Principles, please contact us in writing at:

suda@leancx.com.au

If you are not satisfied with our response, you may lodge a complaint with the Office of the Australian Information Commissioner (OAIC) at:
https://www.oaic.gov.au

11. Changes to This Policy

We may update this Privacy Policy from time to time. The most current version will always be available on our website.

12. Contact Details

Lean CX Pty Ltd | ABN 57 652 499 226

Registered Office
19 Standing Rd
Lesmurdie, Western Australia 6076

Email: suda@leancx.com.au